Privacy Policy

TirangaGuid

At TirangaGuid, we respect your privacy and are committed to safeguarding the information you provide to us. This Privacy Policy explains what data we collect, how we use it, and the steps we take to protect it. By accessing or using our website, you acknowledge and accept the practices described in this policy.

1. Information We Collect

When you interact with TirangaGuid, we may collect both personal and general (non-personal) information through website forms, cookies, and analytics tools.

a. Personal Information

Personal information includes details that can directly identify you. This may include:

  • Full Name: Collected when you contact us or subscribe to updates

  • Email Address: Used to respond to queries and share relevant information

  • Shipping Address: Required for order processing and delivery

  • Phone Number: Used for order confirmation or customer support, if necessary

b. Non-Personal Information

We may automatically collect general data that does not personally identify you, such as:

  • IP Address: For traffic monitoring and security purposes

  • Device and Browser Information: To improve website compatibility and performance

  • Pages Visited: To understand user interests and enhance content quality

2. How We Use the Collected Information

The data we collect helps us provide better services and improve your overall experience.

a. Personal Information Usage

  • Customer Assistance: To reply to inquiries and support requests

  • Order Processing: To manage purchases, payments, and deliveries

  • Marketing Communication: With your permission, to send updates, promotions, or newsletters

b. Non-Personal Information Usage

  • Website Analytics: To study visitor behavior and improve functionality

  • Performance Enhancement: To ensure smooth operation across devices and browsers

3. Cookies and Tracking Technologies

TirangaGuid uses cookies and similar tracking tools to improve website performance and user experience. Cookies are small files stored on your device to recognize repeat visitors and remember preferences.

a. Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality such as navigation and checkout

  • Analytics Cookies: Help us measure traffic and improve usability

  • Advertising Cookies: Used, where applicable, to show relevant advertisements

b. Cookie Control

You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are turned off.

4. Third-Party Services

To operate effectively, we may collaborate with reliable third-party service providers. These partners only access limited data required to perform their specific tasks and are obligated to protect it.

a. Payment Processing

All transactions are handled by secure third-party payment gateways. TirangaGuid does not store your debit or credit card details.

b. Analytics Services

We may use services like Google Analytics to monitor website performance and user activity through cookies or similar technologies.

c. Advertising Services

If we run online advertising campaigns, platforms such as Google Ads or social media networks may display relevant advertisements based on browsing behavior.

5. Sharing of Information

TirangaGuid does not sell, rent, or trade your personal data. Information may only be shared under limited circumstances:

a. Legal Obligations

If required by law or government authorities, necessary information may be disclosed.

b. Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. Users will be notified if such changes occur.

c. Service Partners

Data may be shared with trusted service providers such as hosting companies or email platforms strictly for operational purposes.

6. Data Protection and Security

We implement industry-standard security measures, including encryption, secure servers, and routine monitoring, to protect your information against unauthorized access or misuse.

While we take reasonable precautions, no online platform can guarantee absolute security.

7. Your Rights

You have certain rights regarding your personal information:

  • Access & Correction: Request access to your data and update incorrect details

  • Data Removal: Request deletion of your information when it is no longer needed

  • Opt-Out: Unsubscribe from marketing communications at any time

  • Data Portability: Request a copy of your data in a standard format

8. Children’s Privacy

TirangaGuid does not knowingly collect personal data from children under 13 years of age. Individuals below this age should not use our website. If such information is discovered, it will be promptly removed.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time due to legal, regulatory, or operational updates. Any changes will be posted on this page along with the updated effective date. We encourage users to review this policy periodically to stay informed.

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